Orders & Shipping

ShopHomeStyles is a curated discovery platform, connecting you to furniture and homeware from leading UK and international brands.

When you select a product, you are redirected to the retailer’s website to complete your purchase. The retailer manages your order, including payment, shipping and delivery.

Where is my order from?

Once your order is placed, you will receive a confirmation email directly from the retailer.

If you’re unsure where you ordered from:

Search your inbox (including spam or junk folders) for your confirmation email
Check your bank or credit card statement for the retailer name
Revisit the product link you used at checkout

Order processing

All orders are processed by the retailer you purchased from.

Processing times may vary depending on the brand, product type and availability. Made-to-order or larger furniture pieces may have longer lead times.

For order updates or changes, we recommend contacting the retailer directly.

Shipping & delivery

Shipping rates, delivery times and available services are set by each retailer.

You will be able to review:

Delivery costs
Estimated delivery timeframes
Shipping options (standard, express, white-glove where available)

These details are shown at checkout on the retailer’s website.

International delivery

Many of our partner brands offer international shipping, though availability and costs will vary.

We recommend checking delivery regions and fees directly with the retailer before placing your order.

Need help with your order?

If you’re unsure where your order was placed or need help identifying the retailer, our team can help point you in the right direction.